Refund policy

Return & Refund Policy

Sacred Red Daisy products are made to order through our print-on-demand fulfilment provider. For this reason, we do not offer returns, exchanges or refunds for change of mind, incorrect size or colour selection, or other customer ordering errors.

This does not affect your rights under applicable consumer law.

Damaged, Defective or Incorrect Products

If your order arrives damaged, defective, misprinted or incorrect, please contact inforeddaisy@gmail.com with your order number, a description of the issue and clear photographs where applicable.

We will assess the issue and arrange an appropriate remedy where required, which may include a replacement or refund. Please contact us before returning any product, as a physical return may not be required.

Lost Orders

If you believe your order has been lost in transit, please contact inforeddaisy@gmail.com with your order details so we can investigate and arrange an appropriate remedy where applicable.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy excludes, restricts or modifies any rights or remedies available under applicable consumer law.

For customers outside Australia, this policy does not exclude any mandatory consumer rights that apply in your jurisdiction.

Refunds

Approved refunds will be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.

For questions about an order, return or refund, please contact inforeddaisy@gmail.com.

Last updated: September 2026